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A Framework to Instigate Good Governance through ICT |
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PP: 53-61 |
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Author(s) |
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Waqar Siddique,
Muhammad Naeem Ahmed Khan,
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Abstract |
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IT governance or e-governance refers to technology driven governance for better interaction and communication between government and general public. E-governance employs Information and Communication Technology (ICT) for providing access to information and doorstep facilitation of services to the citizens. E-governance implies engaging citizens in government policies, plans and procedures as well as addressing needs and concerns of the masses. It entails development of smartly built intelligent systems for Government to Citizen (G2C), Government to Business (G2B) and Government to Government (G2G) communications as set out in the standard operating procedures (SOPs) and rule of business frameworks. This study takes into account various e-governance models with the primary objective to focus on e-governance initiatives to promote transparency and accountability in public affairs as well as ensuring across –the-board access to information. Our proposed e-governance framework encompasses various procedures of government functionaries to bring about transparency in the procedures to better administer and monitor the government projects and provide doorstep access to information to the general public. |
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