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Applying ANP for Measuring the Performance of Marine Logistics Information Platform in Taiwan |
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PP: 299-305 |
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Author(s) |
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Rong-Tsu Wang,
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Abstract |
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This paper has conducted a trial in establishing a systematic instrument for evaluating the performance of the marine
information systems. Analytic Network Process (ANP) was introduced for determining the relative importance of a set of interdependent
criteria concerned by the stakeholders (shipper/consignee, customer broker, forwarder, and container yard). Three major information
platforms (MTNet, TradeVan, and NiceShipping) in Taiwan were evaluated according to the criteria derived from ANP. Results show
that the performance of marine information system can be divided into three constructs, namely: Safety and Technology (3 items),
Service (3 items), and Charge (3 items). The Safety and Technology is the most important construct of marine information system
evaluation, whereas Charger is the least important construct. This study gives insights to improve the performance of the existing
marine information systems and serve as the useful reference for the future freight information platform. |
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