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Using Artificial Intelligence to Improve HRM Practices in Bahrain |
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PP: 1-20 |
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Author(s) |
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Manal Makki Abdulaziz,
Saeed Hameed Aldulaimi,
Marwan Mohamed Abdeldayem,
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Abstract |
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The present paper aims to identify the role of artificial intelligence (AI) in improving the effectiveness of the selection and recruitment of human resources in Bahrain. This study adopted a qualitative methodology approach. The primary data were collected via semi-structured interviews and document analysis. The sample comprised (25) professionals in human resources management in Zain Bahrain. Data were analyzed using a thematic analysis and input- role model. The results showed a high effectiveness level of artificial intelligence technology in Zain Bahrain. Also, artificial intelligence with its dimensions (technological Skills-Automation-Expert Systems) had a qualitative positive role in improving the effectiveness of the selection and recruitment of human resources. The study recommends adopting other dimensions of artificial intelligence in the selection and recruitment of human resources, working to share the positive practices of employees technological skills, cooperating to develop the scientific and specialized basis of selection and recruitment process as well as adjusting the technological systems based on this development.
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